Omnya Hamouda
Quality Assurance & Data Management Professional
Alexandria, EG.About
Highly meticulous and results-driven professional with a strong background in quality assurance, data management, and executive support, adept at ensuring data accuracy and operational efficiency. Proven ability to lead teams, streamline administrative processes, and leverage strong communication skills to drive successful outcomes. Seeking to apply comprehensive expertise in data integrity, process optimization, and team collaboration to a challenging role in a dynamic organization.
Work
Apex Legal Translation Agency - UAE
|Quality Assurance Controller
UAE, United Arab Emirates
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Summary
Controlled the quality of legal translations and documents, ensuring accuracy and adherence to compliance standards for a remote agency.
Highlights
Ensured 100% data accuracy and compliance for legal translation files by meticulously reviewing and auditing documents in record time.
Implemented robust quality control processes, significantly reducing errors and enhancing the reliability of translated legal content.
Collaborated with translation teams to uphold high standards, contributing to seamless project delivery and client satisfaction.
Reference for Consultation and Business Development
|Training consultant
Alexandria, Egypt
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Summary
Provided consultation and training services to clients, contributing to business development initiatives.
Highlights
Delivered targeted training sessions to clients, improving their understanding and application of key business concepts.
Contributed to business development by identifying client needs and proposing effective consultation solutions.
Facilitated interactive workshops, enhancing participant engagement and knowledge retention.
Apex Legal Translation Agency - UAE
|Data Entry Specialist
UAE, United Arab Emirates
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Summary
Managed accurate and efficient data entry operations, supporting administrative functions for a remote legal translation agency.
Highlights
Processed and verified large volumes of critical data with exceptional accuracy, maintaining data integrity for legal documents.
Streamlined data entry workflows, utilizing fast typing skills to complete assigned tasks efficiently and ahead of schedule.
Provided comprehensive administrative support, enhancing overall operational effectiveness and team productivity.
Dar Al-Wafaa For Printing and Publishing
|Executive Assistant
Alexandria, Egypt
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Summary
Provided comprehensive executive and administrative support, managing operations and coordinating projects for printing and publishing.
Highlights
Led and coordinated a team, effectively managing tasks and resolving challenges to ensure smooth operational flow.
Managed complex administrative tasks, including scheduling, correspondence, and document preparation, enhancing executive productivity.
Utilized CRM systems and advanced internet research skills to support business development and stakeholder engagement initiatives.
Streamlined office processes and managed time effectively, consistently completing assigned projects ahead of deadlines.
El-Mobasher Agency
|Customer service representative
Alexandria, Egypt
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Summary
Addressed customer inquiries and resolved issues, ensuring high levels of client satisfaction for the agency.
Highlights
Resolved customer inquiries and complaints efficiently, maintaining a high satisfaction rate through effective communication.
Managed customer interactions across multiple channels, providing timely and accurate information.
Contributed to a positive brand image by consistently delivering professional and empathetic service.
Volunteer
Sonnaa Al-Haya "Life Makers" charity
|Volunteer
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Summary
Contributed to community initiatives and support programs for Sonnaa Al-Haya "Life Makers" charity.
Highlights
Participated in various community service projects, demonstrating commitment to social impact.
Collaborated with diverse teams to achieve charitable goals, enhancing teamwork and communication skills.
Supported organizational efforts to deliver assistance and resources to beneficiaries.
Education
Alexandria University
Bachelor's degree of Arts
Oriental Languages & Literature Department
Grade: Good
Languages
Arabic
English
Turkish
Certificates
ICDL Certificate
Issued By
ECDL Foundation
TAFL Certificate (Teaching Arabic as a Foreign Language)
Issued By
Alexandria University
Skills
Software & Tools
Microsoft Office (Excel, Word, PowerPoint, Access, Outlook), Microsoft Teams, Zoom, Skype, CRM System.
Data Management & Quality Assurance
Data Entry, Data Verification, Auditing, Data Accuracy, Quality Control.
Administrative & Operational Support
Administrative Works, Task Management, Time Management, Internet Browsing, Social Media Management, Fast Typing.
Teamwork & Leadership
Team Management, Problem Solving, Team Leadership, Collaboration, Communication Skills.